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Contact Us
You may register or withdraw through your account.
If you need additional assistance, contact MTTC customer service:
| Send us a message | |
| Phone: |
(800) 823-9225 (toll free, US and Canada only) Mon–Fri: 8:00 a.m.–8:00 p.m. eastern time, excluding holidays Sat: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays (Automated Information System available 24 hours daily) |
| Live Chat: | This service is available when the "Chat now" tab appears in the lower right corner of your screen. |
| Mail: |
MTTC Evaluation Systems Pearson 300 Venture Way Hadley, MA 01035 |
| Submit Materials: |
To update your account information (name, SSN, DOB) To submit other materials to Evaluation Systems |
You may schedule, reschedule, or cancel your registration through your account.
If you need additional assistance, contact MTTC Customer Service:
| Send us a message | |
| Phone: |
(800) 823-9225 (toll free, US and Canada only) Mon–Fri: 8:00 a.m.–8:00 p.m. eastern time, excluding holidays Sat: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays (Automated Information System available 24 hours daily) |
| Live Chat: | This service is available when the "Chat now" tab appears in the lower right corner of your screen. |
| Mail: |
MTTC Evaluation Systems Pearson 300 Venture Way Hadley, MA 01035 |
| Submit Materials: |
To update your account information (name, SSN, DOB) To submit other materials to Evaluation Systems |
If you need directions or information about how to find your test center.
| Web: |
MTTC appointments: www.pearsonvue.com/mttc 
Includes chat and email |
|---|---|
| Phone: |
(800) 989-8532
Mon–Fri: 8:00 a.m.–8:00 p.m. eastern time |
| Send us a message | |
| Phone: |
(800) 823-9225 (toll free, US and Canada only) Mon–Fri: 8:00 a.m.–8:00 p.m. eastern time, excluding holidays Sat: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays (Automated Information System available 24 hours daily) |
| Live Chat: | This service is available when the "Chat now" tab appears in the lower right corner of your screen. |
| Mail: |
MTTC Evaluation Systems Pearson 300 Venture Way Hadley, MA 01035 |
| Submit Materials: |
To update your account information (name, SSN, DOB) To submit other materials to Evaluation Systems |
To request alternative testing arrangements:
- Review the Alternative Testing Arrangements section of this website
- Register for your test
- Submit your alternative testing arrangements request form, including all required documentation.
| Send us a message | |
| Phone: |
(800) 823-9225 (toll free, US and Canada only) Mon–Fri: 8:00 a.m.–8:00 p.m. eastern time, excluding holidays Sat: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays (Automated Information System available 24 hours daily) |
| Live Chat: | This service is available when the "Chat now" tab appears in the lower right corner of your screen. |
| Mail: |
MTTC Evaluation Systems Pearson 300 Venture Way Hadley, MA 01035 |
| Submit Materials: |
To update your account information (name, SSN, DOB) To submit other materials to Evaluation Systems |
Contact The Michigan Department of Education (MDE) for information about program policies and out-of-state credential evaluation.
| Web: | www.michigan.gov/teachercert |
|---|---|
| Email: | MDE-EducatorHelp@michigan.gov |
| Phone: | (517) 335-4610 |
| Mail: |
Michigan Department of Education Office of Educator Excellence P.O. Box 30008 Lansing, MI 48909 |
Contact your advisor or the certification officer at your institution for information about which tests you must take and endorsement information.
Live customer support will not be available during the following holidays:
Jan 1, 2022
Jan 17, 2022
May 30, 2022
Jun 20, 2022
Jul 4, 2022
Sep 5, 2022
Nov 24–25, 2022
Dec 26, 2022
Contact Form
Email Communication Form
Use the contact form below for general inquiries regarding testing, registration, and scoring. Please note the contents of an email, which includes any attachments you may send, are not encrypted. Do not send any sensitive information via email. This includes but is not limited to personally identifiable information, such as a Social Security number or date of birth; any credit card details; and health related information. If you need to submit documentation containing such information please review the Contact Us page on our program website for alternate submission methods.
Please allow 2–3 business days for a response.
Copyright © Pearson Education, Inc. or its affiliate(s). All rights reserved.
Pearson, 300 Venture Way, Hadley, MA 01035