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Contact Us
You may register or withdraw through your account.
If you need additional assistance, contact MTTC customer service:
| Send us a message | |
| Phone: |
(413) 256-2876 or (800) 823-9225 Mon–Fri: 8:00 a.m.–8:00 p.m. eastern time, excluding holidays Sat: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays (Automated Information System available 24 hours daily) |
| Live Chat: | This service is available when the "Chat now" tab appears in the lower right corner of your screen. |
| Mail: |
MTTC Evaluation Systems Pearson P.O. Box 660 Amherst, MA 01004-9001 |
| Submit Materials: |
To update your account information (name, SSN, DOB) To submit other materials to Evaluation Systems |
You may schedule, reschedule, or cancel your registration through your account.
If you need additional assistance, contact MTTC Customer Service:
| Send us a message | |
| Phone: |
(413) 256-2876 or (800) 823-9225 Mon–Fri: 8:00 a.m.–8:00 p.m. eastern time, excluding holidays Sat: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays (Automated Information System available 24 hours daily) |
| Live Chat: | This service is available when the "Chat now" tab appears in the lower right corner of your screen. |
| Mail: |
MTTC Evaluation Systems Pearson P.O. Box 660 Amherst, MA 01004-9001 |
| Submit Materials: |
To update your account information (name, SSN, DOB) To submit other materials to Evaluation Systems |
If you need directions or information about how to find your test center.
| Web: |
MTTC appointments: www.pearsonvue.com/mttc 
Includes chat and email |
|---|---|
| Phone: |
(800) 989-8532
Mon–Fri: 8:00 a.m.–8:00 p.m. eastern time |
| Send us a message | |
| Phone: |
(413) 256-2876 or (800) 823-9225 Mon–Fri: 8:00 a.m.–8:00 p.m. eastern time, excluding holidays Sat: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays (Automated Information System available 24 hours daily) |
| Live Chat: | This service is available when the "Chat now" tab appears in the lower right corner of your screen. |
| Mail: |
MTTC Evaluation Systems Pearson P.O. Box 660 Amherst, MA 01004-9001 |
| Submit Materials: |
To update your account information (name, SSN, DOB) To submit other materials to Evaluation Systems |
To request alternative testing arrangements:
- Review the Alternative Testing Arrangements section of this website
- Register for your test
- Submit your alternative testing arrangements request form, including all required documentation.
| Send us a message | |
| Phone: |
(413) 256-2876 or (800) 823-9225 Mon–Fri: 8:00 a.m.–8:00 p.m. eastern time, excluding holidays Sat: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays (Automated Information System available 24 hours daily) |
| Live Chat: | This service is available when the "Chat now" tab appears in the lower right corner of your screen. |
| Mail: |
MTTC Evaluation Systems Pearson P.O. Box 660 Amherst, MA 01004-9001 |
| Submit Materials: |
To update your account information (name, SSN, DOB) To submit other materials to Evaluation Systems |
Contact The Michigan Department of Education (MDE) for information about program policies and out-of-state credential evaluation.
| Web: | www.michigan.gov/teachercert |
|---|---|
| Email: | MDE-EducatorHelp@michigan.gov |
| Phone: | (517) 335-4610 |
| Mail: |
Michigan Department of Education Office of Educator Excellence P.O. Box 30008 Lansing, MI 48909 |
Contact your advisor or the certification officer at your institution for information about which tests you must take and endorsement information.
Live customer support will not be available during the following holidays:
Jan 1, 2020
Jan 20, 2020
May 25, 2020
Jul 3–4, 2020
Sep 7, 2020
Nov 11, 2020
Nov 26–27, 2020
Dec 25, 2020
