Contact Us

You may register or withdraw through your account.

If you need additional assistance, contact MTTC customer service:

Email:	Send us a message
Phone:	(800) 823-9225 (toll free, US and Canada only) Mon–Fri: 8:00 a.m.–8:00 p.m. eastern time, excluding holidays Sat: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays (Automated Information System available 24 hours daily)
Live Chat:	This service is available when the "Chat now" tab appears in the lower right corner of your screen.
Mail:	MTTC Evaluation Systems Pearson 300 Venture Way Hadley, MA 01035
Submit Materials:	To update your account information (name, SSN, DOB, email) To submit other materials to Evaluation Systems

Schedule, Reschedule, or Cancel

You may schedule, reschedule, or cancel your registration through your account.

If you need additional assistance, contact MTTC Customer Service:

Email:	Send us a message
Phone:	(800) 823-9225 (toll free, US and Canada only) Mon–Fri: 8:00 a.m.–8:00 p.m. eastern time, excluding holidays Sat: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays (Automated Information System available 24 hours daily)
Live Chat:	This service is available when the "Chat now" tab appears in the lower right corner of your screen.
Mail:	MTTC Evaluation Systems Pearson 300 Venture Way Hadley, MA 01035
Submit Materials:	To update your account information (name, SSN, DOB, email) To submit other materials to Evaluation Systems

Test Center Information

If you need directions or information about how to find your test center.

Web:	MTTC appointments: www.pearsonvue.com/mttc Includes chat and email
Phone:	(800) 989-8532 Mon–Fri: 8:00 a.m.–8:00 p.m. eastern time Sat: 8:00 a.m.–5:00 p.m. eastern time Excluding local holidays

Scoring & Reporting

Email:	Send us a message
Phone:	(800) 823-9225 (toll free, US and Canada only) Mon–Fri: 8:00 a.m.–8:00 p.m. eastern time, excluding holidays Sat: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays (Automated Information System available 24 hours daily)
Live Chat:	This service is available when the "Chat now" tab appears in the lower right corner of your screen.
Mail:	MTTC Evaluation Systems Pearson 300 Venture Way Hadley, MA 01035
Submit Materials:	To update your account information (name, SSN, DOB, email) To submit other materials to Evaluation Systems

Requesting Alternative Testing Arrangements

To request alternative testing arrangements:

Review the Alternative Testing Arrangements section of this website
Register for your test
Submit your alternative testing arrangements request form, including all required documentation.

General Questions

Email:	Send us a message
Phone:	(800) 823-9225 (toll free, US and Canada only) Mon–Fri: 8:00 a.m.–8:00 p.m. eastern time, excluding holidays Sat: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays (Automated Information System available 24 hours daily)
Live Chat:	This service is available when the "Chat now" tab appears in the lower right corner of your screen.
Mail:	MTTC Evaluation Systems Pearson 300 Venture Way Hadley, MA 01035
Submit Materials:	To update your account information (name, SSN, DOB, email) To submit other materials to Evaluation Systems

Certification Requirements & Which Tests to Take

Contact The Michigan Department of Education (MDE) for information about program policies and out-of-state credential evaluation.

Web:	www.michigan.gov/teachercert
Email:	MDE-EducatorHelp@michigan.gov
Phone:	(517) 241-5000
Mail:	Michigan Department of Education Office of Educator Excellence P.O. Box 30008 Lansing, MI 48909

Contact your advisor or the certification officer at your institution for information about which tests you must take and endorsement information.

Live customer support will not be available during the following holidays:

Jan 1, 2025
Jan 20, 2025
May 26, 2025
Jun 19, 2025
Jul 4, 2025
Sep 1, 2025
Nov 27–28, 2025
Dec 25–26, 2025

Top of Page

Contact Us

Find Info